Product Research Manager

Jacaranda Health is a social enterprise and operates as a 501(c)3 in the US. Our mission is to transform maternal health care in East Africa and make pregnancy and childbirth safer for women and newborns. If you are interested in donating or partnering with Jacaranda Health, please visit our Donate page. Jacaranda’s staff is made up of professionals fr…

Product Research Manager

Key Responsibilities

Product Research Delivery

• Design and conduct mixed-methods research (usability testing, lightweight surveys, message and feature experiments, engagement/retention analysis) across PROMPTS, DELTA, and PULSE, answering the reach, engagement & retention, and effectiveness questions in Jacaranda’s Research & Learning Agenda.

• Translate product usage data + research insights into clear, actionable recommendations for product, engineering, and design stakeholders.

• Prioritize which questions warrant a full study versus a lightweight test, balancing rigor against product delivery timelines.

• Accountable for the technical quality, credibility, and actionability of product research findings.

Function & Process Building

• Design, implement and own the operating model for product research: intake process, success criteria, templates, and documentation standards.

• Build the enablement layer (guides, templates, training) that allows product managers to run their own lightweight studies over time.

• Manage the function’s own timelines, budget, and resourcing during its build-out phase.

• Accountable for product research operating as a credible, repeatable practice, being integrated into Product lifecycles

Stakeholder Partnership & Technical Representation