Design Consultant - Eldoret
Job Description
V
Design Consultant - Eldoret
VICTORIA COURTS TRADING LIMITED
Creative & Design
Today
Easy apply
New
Rest of Kenya (Eldoret)
Full Time
Retail, Fashion & FMCG
Confidential
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Job summary
The design consultant will be responsible for generating leads, customer service, and meeting sales targets.
Language Requirement
English
Working Hours:
Full Time - 8 to 5
Applicant Location
Kenya
Job descriptions & requirements
DepartmentSales
KEY RELATIONSHIPS
- Internally: Retail Operations Manager, Finance, Warehouse Personnel, Branch Team Leaders/Branch Accountants, Inventory Accountant, Virtual team, Stock Clerks, Design Consultants, Drivers, IT Personnel, Customer Service, HQ team, Visual Merchandiser.
- Externally: Clients, Suppliers, Logistics/ Transport Partners, Business Partners.
The job holder reports toThe Branch Team Leader & Marketing or their designate.
Role Purpose
The design consultant will be responsible for generating leads, customer service, and meeting sales targets. They will need to have a deep understanding of the products, sales process and dynamics, and superb interpersonal skills. An ideal design consultant should portray energy, people's centricity, integrity, and customer centricity.
Responsibilities
- Sales & Business Growth
- Proactively generate leads, build a strong sales pipeline, and consistently achieve or exceed monthly sales targets.
(ii)Engage clients through timely communication on promotions, new arrivals, and restocked items of interest.
(iii) Identify opportunities to upsell and cross-sell by deeply understanding customer needs and market trends.
- Client Engagement & Advisory
- Welcome and engage showroom guests with professionalism and energy, providing expert advice on product features and tailored solutions.
(ii)Conduct product presentations and demonstrations, including assembling furniture when required, to showcase value to clients.
(iii) Collaborate with visual merchandisers to prepare layouts, mood boards, and customized solutions for clients.
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