Change Manager, Fleet Systems Project

CARE International is a major humanitarian agency delivering emergency relief and long-term international development projects.

Change Manager, Fleet Systems Project

JOB SUMMARY

• CARE’s Fleet Transformation Project is part of CARE’s Supply Chain Transformation portfolio that aims to create a safer, more efficient, more sustainable, and more cost-effective fleet operation across CARE. The programme encompasses the transformation of fleet policies, processes, technology, operating models, governance, and asset management practices, including the implementation of a Fleet Management System, vehicle tracking and safety technologies, fleet rightsizing, fleet service charge structures, and enhanced fleet safety controls. The project seeks to improve road safety outcomes, reduce operational costs, strengthen compliance and decision-making through better data, lower environmental impact, and ensure that CARE’s vehicle assets effectively support programme delivery in some of the world’s most challenging operating environments.

• The Change Manager will play a critical role in supporting the successful implementation of CARE’s global fleet technology solution across country offices. Reporting to the functional lead of Fleet with a dotted line to the Senior Director of Transformation, this role will lead change management activities to ensure stakeholder engagement, readiness, and adoption of the new system. The Change Manager will work closely with the Functional / Technical leads, Project Manager, country office teams, and implementation partners to develop tailored strategies, facilitate communications, and support training efforts. This position is essential to ensuring that the new fleet technology is embraced across CARE’s diverse global operation.

• You will have a proven track record of successful change management and supporting the delivery of major project

RESPONSIBILITIES

Leadership alignment and stakeholder engagement

• Develop a stakeholder analysis and ensure it feeds into change and comms planning.

• Develop leadership alignment approaches and a broader stakeholder engagement plan, and ensure their effective delivery to achieve buy-in and support of projects.

• Develop change management material to support the engagements – such as a Compelling Story, Current/Future State Analysis, and overall change impact assessments.

Change impact assessment and change planning

• Develop detailed change and impact analyses to identify the difference between current and future states across all priority projects, and ensure that all people, process and system changes are documented, understood and effectively communicated

• Define a change approach to ensure the desired changes are delivered effectively and sustainably.