DEBT COLLECTION OFFICER
Job Description
R
DEBT COLLECTION OFFICER
Ranvic Debt Solutions Limited
1 month ago
Easy apply
Featured
Nairobi
Full Time
Confidential
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Job summary
The overall objective of this role is to follow up on non-performing loan accounts and implement a Collection action plan to achieve timely and maximum loan Collection.
Min Qualification:
Diploma
Experience Level
Entry level
Experience Length
1 year
Language Requirement
English
Working Hours:
Full Time - 8 to 5
Applicant Location
Kenya
Job descriptions & requirements
JOB SUMMARY
The overall objective of
this role is to follow up on non-performing loan accounts and implement a Collection
action plan to achieve timely and maximum loan Collection.
KEY RESPONSIBILITIES
Reporting to Team Leader,
Debt Collection Officer will:
- Monitor allocated portfolio of delinquent loans
facilities and determine appropriate collections strategy within
pre-determined policies, guidelines and regulation.
- Perform various duties on assigned accounts such as
recording, verification and validation of customer’s details as received
from clients.
- Advise customer on ways of clearing their debts while
communicating with them on the importance of paying their debts and
consequences of non-payment.
- Resolve and mediate disputes between customers and
principals/clients.
- Locate and notify customers on defaulted loan accounts
by mail, telephone, or scheduled visits in order to recover payments.
- Prepare approval requests for negotiated settlements
and follow up until account is fully settled and the balance paid off.
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