Logbook Loan Officer

PHOENIX CAPITAL LTD is a micro financ,e company based in Kenya with branches in the CBD, Kilimani, Utawala and BuruBuru.

Logbook Loan Officer

Role Description

• The Logbook Loan Officer is a full-time, on-site role based in Nairobi County, Kenya.

• This role involves originating and processing logbook loan applications, including initial client assessment, document verification, and data entry into lending systems.

• The Logbook Loan Officer will evaluate vehicle and client information, support underwriting decisions, and ensure compliance with internal policies and regulatory requirements.

• Daily tasks include explaining loan products and terms, responding to customer inquiries, managing follow-ups, and maintaining accurate records throughout the loan lifecycle.

• The role also requires collaboration with branch staff to achieve portfolio growth targets, minimize risk, and deliver consistent, high-quality customer service.

Qualifications