Principal Infrastructure Engineer

Solvo is changing how North American companies connect with talented, nearshore employees, along with the latest AI-powered tools. Solvo provides exceptional, affordable remote talent to U.S. and Canadian businesses in 50+ industry specialties. Solvo operations feature employees with no language barriers, a strong work ethic, in the same time zone, mirroring…

Principal Infrastructure Engineer

About the Role

• Solvo Global is seeking a highly experienced Principal Infrastructure Engineer to lead the design, implementation, optimization, and support of enterprise infrastructure services. This role is responsible for ensuring the availability, performance, security, and scalability of hosting environments across cloud, Linux, and Windows platforms.

• The ideal candidate will bring strong technical leadership, deep infrastructure expertise, and a passion for automation and continuous improvement. This position plays a key role in driving infrastructure modernization initiatives while mentoring team members and supporting business objectives through reliable SaaS service delivery.

Job Summary

• The Principal Infrastructure Engineer is responsible for ensuring the availability and optimal performance of a wide variety of hosting services and the infrastructure on which they operate.

• This position supports cloud-based environments running both Linux and Windows operating systems and works closely with leadership teams to design, implement, document, and support scalable hosted services aligned with organizational goals.

The role is heavily focused on

• Infrastructure architecture and optimization

• Automation and configuration management

• Cloud and SaaS platform operations

• Compliance and operational governance

• Reliability and performance improvement

• Technical leadership and mentorship

• The successful candidate will thrive in a fast-paced environment with rapidly evolving technologies and will help drive the ongoing transformation of infrastructure services.

Key Responsibilities

Infrastructure Operations & Support

• Support Engineering teams in development and testing activities.

• Maintain high availability and optimal performance of hosting services.

• Perform server installation, deployment, upgrades, and maintenance.

• Manage application and system deployments across infrastructure environments.

• Configure and provision customer accounts and services.

• Perform patch management and infrastructure lifecycle maintenance.

• Conduct log analysis and system health monitoring.

Troubleshooting & Incident Resolution

• Identify, diagnose, and resolve complex infrastructure and application stack issues.

• Troubleshoot network connectivity challenges and traffic utilization concerns.

• Resolve authentication and access-related issues.

• Perform SSL troubleshooting and certificate management.