Lab Director

Founded in February 2020, our journey started with a vision. A vision for quality, affordable and on-demand healthcare for all with a simple swipe. We are creating an all-inclusive service that caters for all individuals with a mobile device, regardless of their location, health history and social status.

Lab Director

About the Role

• The Group Director, Laboratory Services and Systems will lead and build a standardized, scalable laboratory operating model across Zuri Health’s markets. The role will oversee the Nairobi reference laboratory, satellite and partner laboratories, laboratory operations, commercial performance, systems and technology, and supplier management.

• The Director will also be responsible for expanding and strengthening the laboratory network across Kenya, Nigeria, Ghana, Zambia, Uganda, Cameroon and future markets, while supporting the Nairobi facility toward international accreditation and transforming the laboratory into a significant, profitable business line.

Core Accountabilities

• Accreditation: Lead the Nairobi reference laboratory to ISO 15189 accreditation against an agreed timeline, and establish the pathway for satellite laboratories in other markets.

• Network design: Define which tests run in market and which route to Nairobi, and build the referral logistics behind that decision: sample integrity, cold chain, transport, customs where cross border, and committed turnaround times.

• Standardisation: Own one group test menu logic, one set of standard operating procedures, one set of quality thresholds and one data structure, deployable in any market without redesign.

• Commercial performance: Own laboratory revenue, cost per test, reagent yield, instrument utilisation and gross margin by test line.

• Report these monthly to the Group CEO

• Supplier strategy: Consolidate all equipment, reagent and consumable procurement to group level under a qualified supplier list. Individual laboratories no longer source independently.

• Clinical trials and validation: Act as Laboratory Director of record for trials and validation studies, including Al diagnostic validation, and hold the laboratory to Good Clinical Laboratory Practice where trial work is in scope.