Director, Communications (1 Post)

Originally the Office was referred to as the Exchequer & Audit Department which with time changed to the Office of the Controller and Auditor-General. During this period, the Office derived its mandate from the Exchequer and Audit Act Cap 412 which provided for the audit of the Central Government by the Controller and Auditor General. Later the Act was a…

Director, Communications (1 Post)

Purpose of the job

• The purpose of this job is to provide leadership in the Office’s Corporate Communication directorate in formulation and development of the Office’s Corporate Communications Policies, Procedures, strategies and programs to ensure the Office’s image and brand is positioned as a leading Centre of excellence nationally and internationally towards the achievement of the Office’s mandate.

Duties and Responsibilities

• Provide leadership in formulation, implementation and review of policies, procedures, strategies and activities of corporate enhancement of the Office’s visibility and facilitation of effective communication channels;

• Oversee development, implementation and review of strategies of public participation and engagement with regard Office’s operations and regulatory framework;

• Lead in development, implementation and review of customer care programs, policies and strategies in the Office for effective and efficient response, to internal and external clients’ needs towards the achievement of the Office’s mandate in line with the existing regulations;

• Lead the development and review of all institutional newsletters, briefs, speeches, newspaper articles, supplements and conference abstract books ensuring quality and that they capture on-going activities for dissemination to internal and external publics;

• Oversee development, implementation and review of branding and promotional strategy for the Office to enhance its corporate image;

• Provide leadership in data maintenance and documentation arising from media monitoring and follow up on Office’s media coverage and mentions;

• Lead in formulation, implementation and review of research programs/projects and routing stakeholder surveys;

• Oversee formulation, implementation and review of Corporate Social Responsibility (CSR) activities/programs and maintain their impact;

• Liaise with internal and external stakeholders, in providing comprehensive communications support for major campaigns, as well as helping to create and deliver long range plans to develop communications in the area of audit;

• Oversee formulation, implementation and review of database of stakeholders;

• Advice the Office on advertising mix required to meet the Office’s objectives of creating public audit awareness and corporate image;

• Lead in the management of the Office’s events, local and international outreach programs on public audit;

• Oversee development, implementation, review and monitor the service charter for the Office;

• Oversee the identification and profiling of relevant stakeholders towards the development of suitable communication channels and messaging;

• Coordinate execution of risk management policy and strategies that ensure the directorate has a robust system and processes of accountability, risk management, internal controls, business continuity and succession management;

• Spearhead nurturing of competencies and promote a working environment that optimizes individual and team potential in the department;

• Spearhead formulation, implementation and review of the departmental annual work plans and budgets plans in line with the Office’s performance targets and strategic plan.