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Customer Service Representative (French And English)

Solvo Global
Kenya
full_time

Job Description

Solvo is changing how North American companies connect with talented, nearshore employees, along with the latest AI-powered tools. Solvo provides exceptional, affordable remote talent to U.S. and Canadian businesses in 50+ industry specialties. Solvo operations feature employees with no language barriers, a strong work ethic, in the same time zone, mirroring…

Customer Service Representative (French And English)

What You’ll Do:

  • Assist customers through phone, email, and text channels
  • Resolve inquiries efficiently while delivering an exceptional customer experience
  • Use CRM tools to document customer interactions
  • Maintain accurate customer information in internal systems
  • Collaborate with team members to achieve service excellence

What We’re Looking For:

  • Advanced/Fluent English and French language skills (mandatory)
  • Excellent verbal and written communication skills
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