IT Consultant

C

IT Consultant

Craft Legacy Limited

Engineering & Technology

Today

Easy apply

New

Nairobi

Full Time

IT & Telecoms

KSh
15,000 - 30,000

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Job summary

The IT Consultant will be responsible for providing technical support and deployment services for company software solutions.

Min Qualification:

Bachelors

Experience Level

Mid level

Experience Length

5 years

Language Requirement

English

Working Hours:

Full Time - 8 to 5

Applicant Location

Kenya

Job descriptions & requirements

DepartmentInformation Technology / Technical Support

Reports ToTechnical Manager / Project Lead

Job Summary

The IT Consultant will be responsible for
providing technical support and deployment services for company software
solutions. The role involves both field and office work—ensuring successful
system installations, training, and ongoing customer support while maintaining
high service standards.

Key Responsibilities

• System Installation & Configuration

• Install and configure Windows operating systems and all

necessary drivers on PCS.

• Install and configure SQL Server databases.

• Set up network connections between devices

Database Administration

• Manage and maintain databases, including backup, restore, and

performance tuning.

• Write and execute scripts for data correction, reporting, and

maintenance tasks.

• Reporting

• Design, customize, and troubleshoot Crystal Reports used POS/ERP

applications

• Collaborate with the software team to generate accurate and

timely business reports.

Customer Support & Training

• Provide on-site and remote support to clients after

installation.

• Train users (including non-technical personnel) on POS system

operation and basic troubleshooting.

• Offer prompt and professional customer service to ensure

client satisfaction.

Networking & Hardware Support

• Set up and troubleshoot LAN/Wi-Fi networks, routers, switches