Clinical Quality & Compliance Officer
Job Description
C
Clinical Quality & Compliance Officer
Contrarian Capital
Medical & Pharmaceutical
1 week ago
Easy apply
New
Nairobi
Full Time
Healthcare
KSh
30,000 - 45,000
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Job summary
Clinical Quality & Compliance Officer for a Nairobi-based healthcare operations team. Review clinical records, identify risks and patterns, monitor care-plan compliance, manage incidents and audits, and escalate concerns to overseas clinical teams. Full-time night shift. KES 35,000–50,000 net/month.
Min Qualification:
Diploma
Experience Level
Entry level
Experience Length
1 year
Language Requirement
English
Working Hours:
Full Time - Night Shift
Applicant Location
Kenya
Job descriptions & requirements
Benefits
- Laptop, second monitor, internet and power backup
- Structured training and written progression milestones
The role
You will monitor clinical quality, documentation and regulatory compliance for overseas community care and disability providers.
Your core responsibility is to identify patterns, gaps and risks in care records, ensure procedures are followed, and escalate issues appropriately.
What you will do
- Review daily care/progress notes and identify concerning patterns.
- Check care plans against documented practice, including:
- Mealtime/swallowing plans
- Epilepsy action plans
- Behaviour support plans
- Medication charts
- Maintain incident and complaint registers.
- Draft regulatory notifications for approval.
- Prepare and maintain audit evidence.
- Conduct internal audits and identify compliance gaps.
- Handle overnight escalation calls: gather facts, document accurately and escalate to the appropriate clinical team.
- Develop clinical procedures, red-flag checklists and training materials.
Importantthis is not clinical practice
You will not:
- Assess patients
- Prescribe
- Direct care
- Provide clinical advice
Your role is to notice, document, verify and escalate to the overseas clinical team.
If you want a hands-on nursing role, this position is not suitable.
Requirements Qualification - one of:
- Kenya Registered Community Health Nurse (KRCHN)
- Bachelor of Science in Nursing (BScN)
- Diploma in Clinical Medicine and Surgery (Clinical Officer)
RequiredCurrent professional registration and valid practising licence.
Experience
0–4 years. Strong recent graduates are welcome.
Advantageous experience
- Hospital accreditation
- Quality improvement
- Clinical audit
- Infection prevention
- Health records/medical coding
- Health information systems
- Monitoring and evaluation
- Research assistant work
- Mission hospital or NGO programmes
Essential skills
- Excellent written English
- Strong computer skills
- High attention to detail
- Accurate documentation
- Ability to identify inconsistencies and patterns
- Ability to work night shifts
- Willingness to escalate when uncertain rather than improvise
Progression
Month 2: Review clinical notes with supervision and participate in escalation calls.
Month 4: Independently manage incident/complaint registers and draft regulatory notifications.
Month 7: Conduct internal audits and present findings.
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