Human Resources Manager

We are recruiting on behalf of our client, a growing organisation based in Zambia, for an experienced and hands-on Human Resources Manager to lead and manage its HR function.The successful candidate will be responsible for ensuring effective management of employees, HR processes and workplace practices, while maintaining compliance with Zambian labour laws and company policies. The role will provide HR support to Management across recruitment, employee relations, performance management, disciplinary matters, payroll coordination, staff development and general HR administration.

Key Responsibilities

• Human Resources Management

• Manage the day-to-day HR functions of the organisation.

• Provide HR advice and support to Management and employees.

• Develop and implement HR policies and procedures.

• Maintain confidentiality of employee information.

• Recruitment & Onboarding

• Manage the recruitment process from advertising through to selection and appointment.

• Conduct interviews and coordinate aptitude tests where required.

• Prepare employment contracts and onboarding documentation.

• Ensure new employees are properly inducted.

• Employee Relations & Discipline

• Handle employee concerns, grievances and workplace disputes.

• Manage disciplinary cases in accordance with company policy and Zambian labour laws.

• Advise Management on disciplinary and employee-relations matters.

• Maintain accurate records of disciplinary cases.

• Performance Management

• Coordinate employee performance evaluations.

• Monitor probation and contract periods.

• Support Managers in setting employee targets and KPIs.

• Develop and monitor Performance Improvement Plans (PIPs) where necessary.

• HR Compliance

• Ensure compliance with Zambian labour laws and employment regulations.

• Ensure employment contracts, leave, disciplinary procedures and termination processes are properly managed.

• Keep Management informed of important changes in labour legislation.

• Payroll & Statutory Compliance

• Coordinate with Accounts to ensure accurate payroll information.

• Ensure proper administration of NAPSA, NHIMA, PAYE, Workers’ Compensation and other applicable statutory requirements.

• Handle employee payroll-related queries in coordination with Accounts.

• Employee Records

• Maintain accurate and confidential employee files and HR databases.

• Monitor contracts, probation periods, leave balances and employee movements.

• Ensure HR records are properly organised and updated.

• Leave & Attendance

• Manage employee leave administration.

• Monitor attendance, absenteeism and punctuality.

• Provide Management with reports on attendance and leave matters.

• Training & Development