HUMAN RESOURCE MANAGER

V

HUMAN RESOURCE MANAGER

Victoria Homestore

Human Resources

Today

Easy apply

New

Nairobi

Full Time

Retail, Fashion & FMCG

Confidential

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Job summary

The successful candidate will be responsible for building a high-performance culture, strengthening employee engagement, ensuring compliance with employment legislation, and providing strategic HR support to management and branch leadership teams.

Min Qualification:

Bachelors

Experience Level

Mid level

Experience Length

8 years

Language Requirement

English

Working Hours:

Full Time - 8 to 5

Applicant Location

Kenya

Job descriptions & requirements

IndustryRetail – Furniture

Experience8+ Years

Employment TypeFulltime

Reports ToHead of Finance, IT and HR.

About the Company

We are a growing furniture retail business with multiple branches and a strong commitment to delivering exceptional customer experiences through our people. We are seeking an experienced, hands-on and commercially minded Human Resource Manager to lead our people strategy and HR operations across the business.

The successful candidate will be responsible for building a high-performance culture, strengthening employee engagement, ensuring compliance with employment legislation, and providing strategic HR support to management and branch leadership teams.

Key Responsibilities

• HR Strategy & Leadership

• Develop and implement the company's HR strategy in alignment with overall business objectives.

• Provide strategic HR advice to the CEO and senior management team.

• Develop and monitor the annual HR workplan, budget and key HR priorities.

• Align people initiatives with business growth, branch expansion and operational requirements.

• Provide HR leadership across all branches and departments.

• Recruitment & Workforce Planning

• Lead end-to-end recruitment for sales, warehouse, delivery, finance, administration and management positions.

• Develop effective manpower plans based on business and branch requirements.

• Strengthen recruitment processes, including competency-based interviews, assessments, reference checks and onboarding.

• Build talent pipelines for critical retail positions.

• Ensure new employees receive an effective and structured onboarding experience.

• Performance Management

• Develop and implement effective performance management systems across the business.

• Work with managers and team leaders to establish clear KPIs and performance expectations.

• Monitor employee performance and provide guidance on performance improvement plans (PIPs).

• Drive a culture of accountability and high performance.

• Support managers in addressing underperformance fairly, consistently and in accordance with company policy and employment law.

• Employee Relations & Discipline

• Manage employee relations matters, grievances, disciplinary cases and workplace conflicts.

• Guide managers on appropriate handling of misconduct, absenteeism, poor performance and other employee issues.

• Ensure disciplinary processes are fair, consistent and properly documented.

• Draft and review HR correspondence, including warning letters, show-cause letters, disciplinary notices and separation documentation.

• Promote positive employee relations and a professional workplace environment.

• HR Compliance & Policies

• Ensure compliance with the Employment Act and other applicable Kenyan employment legislation.

• Review, update and implement HR policies, procedures and the employee handbook.

• Ensure proper management of employment contracts, leave, attendance, working hours,

benefits and employee records.

• Maintain accurate and confidential personnel records.

• Keep management informed of relevant changes in employment legislation and HR best practice.

• Employee Engagement & Company Culture