Direct Sales Representative (Multiple Positions)

SBM Bank Kenya is a leading and trusted financial institution with an international footprint, headquartered in Mauritius and positioned to offer an unprecedented banking experience in Kenya to niche Retail, SME and corporate clients. Following approval by the Central Bank of Kenya, the bank started its operations in Kenya in May 2017 and currently h…

Direct Sales Representative (Multiple Positions)

JOB PURPOSE

The Sales Representative will be responsible for introducing & selling the consumer banking products to potential customers. The main responsibilities include business growth & development, identifying opportunities to increase sales, and assisting in the development and execution of sales and marketing plans through offering exemplary customer excellence to build long-term profitable customer relationships.

We are looking to post successful applicants in the following locations: Nanyuki, Nairobi, Mombasa, Kilifi, Kwale, Nakuru, Kericho, Narok, Kisii, Kitale.

KEY RESPONSIBILITIES

Business Growth & Development – 60%

• Identify retail opportunities and prospects through systematic prospecting, visiting and onboarding of new potential retail customers in the signed-up scheme companies.

• Deliver exceptional sales performance by identifying and meeting customer needs through selling & cross selling of assigned Consumer Banking products and services.

• Provide direct sales support (quality lead generation and effective follow-up) to generate and convert quality leads into sales.

• Participate in specific consumer banking product campaigns to generate awareness to the customers.

• Meet and exceed targets for specific consumer banking sales campaigns on a weekly, monthly and quarterly basis.

• Ensure governance and compliance in processing of customer documentation aligned to account opening process for customers and submit to the line manager for review before submitting to Account Management Unit for processing.

• Follow up with customers to ensure seamless account opening process and 100% efficiency in delivery of newly opened account information.

Relationship management – 30%