Human Resources and Administrative Coordinator

Beit CURE Children’s Hospital Malawi · Blantyre, Malawi

Posted November 2, 2026Listing expires November 9, 2026

POSITION OVERVIEW

The Human Resources and Administrative Coordinator is responsible for overseeing the operational HR and administrative functions of the hospital. This role ensures smooth day-to-day management of HR activities, including recruitment support, onboarding, employee records, and compliance with hospital policies and procedures.

On the administrative side, the coordinator supervises proper filing and documentation, manages the Front Office team serving both patients and guests, ensures compliance in registration and credentialing processes, and oversees the allocation of office space and equipment. The role also coordinates meetings, HR initiatives, and other administrative activities to support efficient hospital operations and positive experience for staff, patients, and visitors.

ESSENTIAL DUTIES

• Oversee day-to-day HR operations, ensuring all required documentation is complete and accurate, including recruitment records, onboarding forms, employee files, and compliance-related paperwork in line with hospital policies and procedures.
• Coordinate recruitment, interviews and onboarding of new employees
• Assist in payroll preparation, leave management and attendance tracking
• Support employee performance management and appraisals
• Coordinate co-workers training and development
• Supervise proper filing, documentation, and record-keeping for the hospital, including conducting an annual review of all employee and administrative files to ensure accuracy and compliance.
• Manage the Front Office team, ensuring professional service to patients and guests, and coordinate closely with clinical and nursing teams to support smooth front office operations.
• Ensure timely registration and renewal of the hospital licences and all staff professional licences, maintaining accurate and up-to-date records to ensure compliance with internal policies and regulatory requirements.
• Verify and maintain up-to-date credentials for all practitioners, ensuring accuracy and adherence to hospital and professional standards.
• Coordinate meetings, travel, appointments, HR initiatives/event and other administrative activities to support hospital operations.
• Collect and submit all required documents for medical insurance and pension administration, ensuring accuracy, completeness, and timely processing in line with hospital policies.
• Oversee the allocation and management of office space, equipment and other resources.
• Foster a positive work environment by supporting staff engagement, communication, and adherence to hospital standards.
• Provide support to the Front Office team during peak periods or when workload is high.
• Perform daily hospital walk-arounds to evaluate departmental operations, identify needs or challenges, and ensure a safe, organized, and efficient work environment for staff and patients.
• Manage the scheduling and booking of meeting rooms, ensuring availability, proper setup, and coordination with all relevant staff and departments.
• Receive and log hospital complaints and coordinate with the relevant departments to ensure timely resolution and follow-up.
• Ensure all HR and digital records, including spreadsheets and databases, are accurate, complete and kept up to date.
• Maintain confidentiality of employee and organizational information
• Prepare periodic HR and Administrative reports

OTHER DUTIES

• Please note this position description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the co-worker for this position. Duties, responsibilities and activities may change at any time with or without notice. Co-worker must perform other tasks, duties, and projects as assigned.
• Attend and participate in office devotionals, seminars, in-service education classes, on-the-job training programs, etc.
• May be required to participate in mobile clinics or community outreach.

EDUCATION, SKILLS AND EXPERIENCE REQUIREMENTS

• Degree in Human Resource Management or related field with at least six (6) years work experience.
• Previous supervisory experience preferred.
• Experience working in a healthcare/NGO setting is highly desirable.
• Proficiency in Microsoft Office and HR Information Management Systems particularly JazzHR and Odoo HR

COMPETENCIES