Sales, Marketing & E-Commerce Officer
Job Description
FALANE SOLUTIONS LIMITED
JOB DESCRIPTION: SALES, MARKETING & E-COMMERCE OFFICER
IndustryCeramics, Homeware and Retail
LocationLusaka, Zambia
Employment TypeFull-Time
JOB SUMMARY
Our client, a ceramics and homeware retail business selling plates, cups, flower pots, decorative pieces and other ceramic products, is seeking a creative and results-driven Sales, Marketing & E-Commerce Officer to manage the online store, drive local sales and implement effective marketing strategies.
The ideal candidate must have practical experience managing e-commerce platforms such as Shopify, Etsy or similar platforms. Hands-on e-commerce experience is mandatory.
KEY RESPONSIBILITIES
- E-Commerce Management
- Manage the company’s online store using Shopify, Etsy or similar platforms.
- Update product listings, prices, photographs and stock availability.
- Monitor online orders, payments, deliveries and customer enquiries.
- Improve online store performance and increase e-commerce sales.
- Sales and Business Development
- Develop strategies to increase local retail and wholesale sales.
- Identify and attract customers, including hotels, restaurants, interior designers and corporate clients.
- Follow up on sales leads, build customer relationships and achieve sales targets.
- Identify new business opportunities and monitor market trends.
- Marketing and Promotion
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