Quality Assurance Manager

CAVENDISH UNIVERSITY ZAMBIA

EXTERNAL JOB ADVERT – QUALITY ASSURANCE MANAGER

LOCATIONLusaka, Zambia

JOB DESCRIPTION

• Job Purpose

The Quality Assurance Manager offers support to the Quality Assurance Director in the management and reporting of regulatory compliance, compliance with internal policies, standard operating procedures, high academic standards, integrity and ethical standards, self-monitoring processes for each unit and continuous improvement of all processes and functions of the University.

• Key Duties and Responsibilities

• Support the Quality Assurance Director to develop quality assurance policies, guidelines and practices.

• Participate in the implementation of University-wide Quality Assurance programmes and processes.

• Administer quality assurance systems and maintain University records relating to the administration of academic standards and quality.

• Support course development focusing on curriculum development, pedagogy and instruction.

• Participate in course management initiatives undertaken by the University revolving around the planning of learning activities, course organisation, invigilation, grading and the posting of grades

• Perform assessment of course content delivery strategies.

• Coordinate tutoring support services at all faculties.

• Participate in the process of accreditation of Academic Programmes of the University by Higher Education Authority (HEA) and other accreditations/professional bodies

• Coordinate students evaluation of teaching quality and standards and disseminate the findings to academic staff, management and other stakeholders

• Track performance indicators appropriate to quality assurance and improvement of internal quality assurance process for the development of guidelines for periodic reviews of existing programmes

• Keep updated with output from Higher Education Authority (HEA) and other relevant professional bodies and make appropriate recommendations for implementation to ensure compliance with the relevant requirements.