Supervisor- Human Resources

DDD believes talent has no boundaries–and opportunities shouldn’t either. In 2001, we saw the need to bring tech skills and living-wage work to men and women in underserved communities in Asia. It was here that DDD helped plant the seed for a socially responsible outsourcing practice known as impact sourcing.

Supervisor- Human Resources

Job Description

• We are seeking a HR Supervisor to oversee day-to-day HR operations, coordinate HR administration, and support employees throughout their journey with us. Reporting to the Senior HR Manager, the Supervisor will help ensure efficient HR processes and a positive employee experience.

Key Responsibilities

Recruitment, Selection & Onboarding

• Coordinate recruitment activities, including advertising vacancies, screening applications, and arranging interviews.

• Facilitate relevant background checks and academic verifications in line with data protection requirements and company procedures.

• Deliver welcoming onboarding and orientation sessions to help new employees settle into their roles.

Employment Contract Administration

• Prepare and issue employment contracts using approved templates and in line with applicable labour laws and internal approvals.

• Track contract expiry dates and coordinate timely renewal reviews and communication of approved decisions.

Payroll Administration

• Consolidate and verify monthly payroll inputs, process payroll, and submit it for review and approval within agreed timelines.

• Respond to employee payroll queries promptly and accurately while maintaining confidentiality.

Performance Management

• Coordinate the performance review cycles, following up on timely completion of assessments.

• Compile and validate monthly, quarterly, and annual performance scores and prepare reports for management review

Employee Welfare, Health & Safety

• Coordinate workplace injury reporting and WIBA claims, liaising with employees, insurers, and the relevant authorities.

• Facilitate the processing of medical expense claims arising from work-related injuries in line with applicable requirements.

• Organize required workplace health and safety training with the relevant teams and qualified providers.

• Coordinate workplace safety inspections, track follow-up actions, and maintain compliance records.

Employee Relations & Grievance Management

• Serve as an approachable point of contact for employee concerns, documenting grievances and supporting impartial preliminary fact-finding.