Branch Operation Officer

JOB VACANCY ANNOUNCEMENT

The Management of RATWA SACCO HUYE informs all qualified and competent candidates that is recruiting for the following position :
Responsibilities & tasks : Under the supervision and guidance of the Branch Business Manager:

• To work diligently on the assigned work on time and to produce results;
• To comply with the instructions of the employer or his/her representative;
• To take good care of and manage the equipment assigned to him/her in his/her work;
• To be at work and respect working days and hours;

• To maintain the confidentiality of work;

• To provide basic identification documents before starting work;

• To follow the principles and codes of conduct governing the business activities of the Cooperative;

• Monitors all operations activities to ensure optimal standard of all services offered to the customers and members in the RATWA SACCO HUYE;

• Ensures that all security related standards are in place (e.g. key and access code management, monitoring of security personnel, security audit);

• Ensures that all equipment needed in the branch;

• Documents branch-level purchases and collecting and sending corresponding invoices to HQ;

• Is responsible for supervision operations of outlets/sub-branches and contact point for all branch and sub-branch staff;

• Is responsible for the inventory list of passbooks, bank cards, cheque books, PINs etc;

• First point of contact for agents operating in the branch’s region and monitoring of agents;

• To monitor all business activities carried out on a daily basis;

• To ensure that all financial security principles are in place and adhered to;

• To ensure that all equipment required by the branch is properly stored and recorded;

• Maintaining proper records of the branch in the field of purchasing and collecting and initiating or sending related receipts to the headquarters;

• Managing the list of member booklets, bank cards, checking books, passwords (PINs), etc.;

• Ensuring that the amount of cash is kept in accordance with the relevant laws and regulations;

• Receiving and coordinating daily reports and distributing money to the cashiers when necessary and ensuring that they work in accordance with the relevant policies and regulations;

• Checking the money that the cashier has issued and received;

• Receiving members or any other person in his/her duty;