Investment Officer – Kakuma

Inkomoko’s vision is an Africa with thriving communities where young people and refugees are engaged, communities have access to relevant innovations for self-determination, and where African solutions are unleashed to solve African problems. Founded in 2012, Inkomoko has provided business advisory and access to finance for thousands of entrepreneurs ac…

Investment Officer – Kakuma

ABOUT THE OPPORTUNITY & RESPONSIBILITIES

• Inkomoko Kenya Investment Officer is responsible for the items below:

DUE DILIGENCE & INVESTMENT PREPARATION (60%)

• Respond to inquiries from prospective borrowers; support them to apply for our facility/investment products.

• Introduce the investment products to entrepreneurs, explaining the requirements for repayment and the seriousness of taking on debt financing.

• Conducts investment appraisal, collects detailed information (personal, business, and guaranties), and arranges to open a new investment account.

• Prepares and executes investment contracts and arrange for disbursement of investment in kind.

• Conduct due diligence on prospective borrowers, including site visits, document preparation, coordination with the Business Development Advisors and Business Associates, etc.

• Communicate all materials to the Portfolio Manager, and assist in preparing credit reports for Investment Committee meetings.

• Take photos of entrepreneurs, have them sign photo waivers, and ensure entrepreneurs’ stories are posted on the Kiva platform for fundraising with all correct information.

PORTFOLIO MANAGEMENT (20%)

• Offer excellent customer service through daily conversations, correspondence, and site visits as needed to maintain strong positive relationships with borrowers.

• Work with the Inkomoko Kenya Business Development Services team to ensure borrower success, and Visit clients for monitoring.

• Maintain both delinquency and default rates below set rates during yearly goal setting,

• Track information about borrowers and communicate effectively with key stakeholders about client status.

• Actively participate as a key staff in the weekly Portfolio Review Meeting.

• Maintain a tracking system of borrower payments and contact information.

• Work with the Finance & Admin team to produce invoices for payments and monthly reconciliation of investment department transactions.

• Interact with government leaders, court systems and others for follow up on lack of payments.

• Ensure that we are adhering to the requirements of our Kiva partnership, including reporting and journaling.

• Other duties as assigned by supervisor

INVESTMENT MANAGEMENT SYSTEM (20%)

• Update both disbursements and investment repayments in the Investment Management System (LMS-powered by odoo)

• Maintain and demonstrate proficiency with investment software applications

• Work with system providers to utilize applications to fullest capacity, streamlining processes and procedures, ensuring accuracy and compliance

• Assist with system parameters and design to meet the needs of multiple departments.

• Manage user security access

• Ensure proper segregation of duties, develop and maintain work flows for all stages of investment

• Advise the Management team how to automate key lending processes

• Supervise all aspects of the investment operations. This supervision includes posting of payment, payoffs, and balancing, disbursing investment funds

• Ensure lending team is provided with updates and procedural changes