SALES SUPERVISORS-MOMBASA AND KISUMU
Job Description
SALES SUPERVISORS-MOMBASA AND KISUMU
Anonymous Employer
Sales
Today
Easy apply
New
Featured
Rest of Kenya
Full Time
Confidential
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Job summary
This role brings leadership closer to the sale, ensuring every staff member is accountable for performance, culture adherence, stock handling, and customer engagement.
Min Qualification:
Bachelors
Experience Level
Mid level
Experience Length
3 years
Language Requirement
English
Working Hours:
Full Time - 8 to 5
Applicant Location
Kenya
Job descriptions & requirements
Role Purpose
The Sales Supervisor is responsible for driving sales performance, enforcing operational discipline, and coaching frontline staff to deliver consistent revenue growth and excellent customer experience. This role brings leadership closer to the sale, ensuring every staff member is accountable for performance, culture adherence, stock handling, and customer engagement.
Key Responsibilities
- Sales & Revenue Leadership
- Own daily, weekly, and monthly sales targets for the assigned team
- Drive upselling, cross selling, promotions and bundled products to increase revenue for your team
- Track individual staff sales performance and conversion
- Conduct on-the-job coaching during live selling hours
- Identify and act on low-performing staff immediately
- Team Management & Discipline
- Monitor attendance, punctuality, and shift adherence for your team and report any challenges arising
- Enforce SOPs, grooming standards, and customer service protocols
- Handle first-level disciplinary issues and corrective coaching and mentorship
- Ensure your team adheres to the overall company culture expectations
- Provide coaching and mentorship for newly onboarded staff within your team
- You will be responsible for performance appraisals for your team
- Build a performance-driven team culture, not a shift-cover culture
- Stock Control & Shrinkage Prevention
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