Sponsor Donor Support Associate

Compassion International · Lilongwe, Malawi

Posted November 6, 2026Listing expires November 13, 2026

LocationMalawi, Lilongwe

This intermediate associate executes the day-to-day processes and activities to service the participant-supporter connection. Works within and supports Compassion systems, processes and standards ensuring quality communications and information. Specifically, he or she processes child sponsorship, child survival, youth and other significant field program communication resources. He or she may coach the work of other Sponsor Donor Support Associates.

Responsibilities

• Maintains a personal relationship with Jesus Christ. Is a consistent witness for Jesus Christ, maintains a courteous, Christ-like attitude in dealing with people within and outside of Compassion, and faithfully upholds Compassion’s ministry in prayer.
• Acts as an advocate to raise the awareness of the needs of children. Understands Christ’s mandate to protect children. Commits to and prioritizes child protection considerations in all decision-making, tasks and activities across the ministry. Abides by all behavioral expectations in Compassion’s Statement of Commitment to Child Protection and Code of Conduct. Reports any concerns of abuse, neglect or exploitation of children through Compassion’s internal reporting process and appropriately supports responses to incidents if they occur.
• Working directly or in cooperation with appropriate staff, coordinates the gathering of communication resources from the church partner.
• Ensures communication between supporters and participants and church partners aligns with Sponsor Donor Support standards and provides production schedules with deadlines as well as feedback on the quality of information received.
• Collaborates with various field office staff to conduct and support marketing or external relations related information processing.