Manager Bancassurance & Alternative Channels

AAR Insurance is a licensed financial services provider in Kenya and a member of the Association of Kenya Insurers (AKI) with presence across the country through its intensive branch and broker network.

Manager Bancassurance & Alternative Channels

About the Job

• This position will achieve budgeted company revenue and profitability through effective partnerships with various banks and microfinance institutions. It shall spearhead the distribution of both existing and new products through the various banks, microfinance and alternative channels while putting effective relationship management and market intelligence at the forefront.

Duties & Responsibilities

Strategy on New Business & Retention:

• Develop account strategy to unlock potential with key bank, microfinance partners and alternative channels.

• Execute strategy to ensure profitable business growth objectives are met with each bank microfinance institution and alternative channels through new and retention of existing business

• Ensure prompt follow up on renewals to ensure that the prescribed retention ratio is achieved

• Prepare and implement annual business plan to help achieve set budgets

On boarding New Bank Microfinance and Alternative Partners & Revenue Delivery:

• Identify and pursue new partnerships with other banks, Alternative channels and microfinance institutions for business growth

• Develop multi-tier relationships with banks, alternative channels and microfinance institutions to identify synergies within their respective niche markets

• Deliver set sales targets for Bancassurance and alternative channels of distribution

Resource Mobilization and Management:

• Spearhead recruitment of regional BREs (Bancassurance Relationship Executives).

• Manage, mentor, and track BRE performance to ensure productivity and budget delivery.

Relationship Management:

• Manage relationships with the respective banks, microfinance partners and alternative channels to ensure AAR derives continuous business support without compromising on established SLAs

• Deliver excellent customer service on query resolution with excellent TAT on quotations, business placement and claims administration so as to offer Best-In-Class experience to the respective banks and microfinance institutions

• Maintain superior turnaround time (TAT/TAT adherence) across all partner-facing deliverables.

• Coordinate banks and microfinance institutions evaluation and implement recommendations

Product Training:

• Plan and conduct training sessions for banks and microfinance institutions with whom AAR have established business relations on new and existing products while taking note of their unique value propositions to the respective niche markets

• Develop quarterly training calendars for banks and microfinance institutions on AAR products and processes while overseeing implementation of the same