Relationship Executive – 2 Posts
Job Description
AAR Insurance is a licensed financial services provider in Kenya and a member of the Association of Kenya Insurers (AKI) with presence across the country through its intensive branch and broker network.
Relationship Executive – 2 Posts
About the Job
This position is responsible for managing the retail renewal process for the assigned portfolio, maintaining customer service levels within the stipulated quality standards and driving revenue growth in the assigned portfolio/region.
Duties & Responsibilities
- Retention of 100% of revenue from renewing individual members in the assigned portfolio.
- Spearhead the retail renewal process and information gathering on individual AAR members.
- Member Enrollment – Manage Member Onboarding/Additions/Deletions to assigned portfolio in conjunction with membership team.
- Complaints and Query Management – Receive and Resolve client issues.
- Scheme Performance Management – Generation of Utilization reports, Percentage of use reports, scheme reports and Member statements.
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