Customer Service Leaad – Automotive
Job Description
Excelon Limited addresses a critical gap in the MSME sector by offering specialized HR services, mitigating the adverse effects of HR neglect commonly observed among these enterprises . By providing comprehensive HR support, Excelon Limited empowers MSMEs to navigate complex HR challenges effectively, fostering a conducive work environment and enhancing orga…
Customer Service Leaad – Automotive
Our client seeks an experienced Customer Service Lead to oversee customer service, drive sales and coordinate daily service operations.
Key Responsibilities
- Receive customers, understand their needs and recommend suitable products and services.
- Prepare quotations, follow up on enquiries and convert them into sales.
- Coordinate job bookings, service delivery and customer updates.
- Handle complaints and ensure timely resolution.
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