Area Manager Maintenance

Jamii Telecommunications Limited (JTL) is a privately owned Kenyan telecommunication service provider offering broadband and mobile services under the “FAIBA” brand.

Area Manager Maintenance – Readvertised

Job Responsibilities

• Network Maintenance & Management: Oversee general maintenance of the fiber network, network nodes, and 4G infrastructure within your assigned region. Ensure the integrity of both underground and overhead optic fiber networks through proactive maintenance and inspections.

• Team Leadership & Coordination: Lead and manage maintenance teams, ensuring timely allocation of tasks, continuous follow-ups, and clear communication on troubleshooting and fault recovery efforts. Provide support and guidance for field teams and contractors.

• Preventive Maintenance: Proactively manage network nodes, power systems, and air conditioning equipment to prevent issues before they occur. Perform regular inspections and maintenance on critical infrastructure.

• Stakeholder Engagement: Build and maintain relationships with road authorities (e.g., KURA), building contractors, telecommunication providers, and other utility stakeholders to prevent damage to the optic fiber backbone and access network. Attend relevant meetings and ensure smooth coordination across all involved parties.

• Reporting & Feedback: Generate regular reports for senior management, detailing network performance, customer impact, and maintenance progress. Ensure all assigned trouble tickets are followed up and resolved in a timely manner.