Territory Manager: Geita
Job Description
Join Us
At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.
Role Purpose
Drive sustainable revenue growth and market penetration by leading sales and distribution efforts across assigned territories. The Territory Manager will act as a strategic enabler, aligning distributor performance with Vodacom’s digital-first vision, ensuring competitive agility, and delivering superior customer experience in a rapidly evolving telecom landscape.
Key Responsibilities
- Achieve and exceed sales and revenue targets through effective distributor and dealer engagement.
- Leverage data analytics to identify high-potential areas and optimize sales strategies.
- Implement and monitor end-to-end distribution plans to ensure product availability and visibility.
- Identify and close gaps in the distribution chain, especially in underserved or high-growth zones.
- Continuously monitor market activities and provide actionable insights to inform pricing, promotions, and channel strategies.
- Champion digital tools to drive adoption and customer self-service.
- Ensure retail execution standards are met, including digital POS systems, pricing integrity, and brand consistency.
- Support distributor capability building through training, joint field visits, and performance reviews.
- Embed a performance-driven culture among dealer staff through coaching and recognition.
- Deliver timely and accurate reports on sales performance, stock levels, and market trends.
- Use predictive analytics to forecast demand and align supply chain planning.
- Gather customer feedback from the field to inform product development and service enhancements.
- Promote inclusive access to Vodacom services, especially in rural and youth segments.
- Cross-functional Collaboration: Work closely with M-Pesa, Technology, and Customer Experience teams to deliver integrated solutions.
Qualifications & Experience
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