STRIDES QA Program Officer I

FHI 360 (formerly Family Health International) is a nonprofit human development organization based in North Carolina. FHI 360 serves more than 70 countries and all U.S. states and territories

STRIDES QA Program Officer I

Job Summary

• Provides administrative assistance and support for STRIDES. Collects, compiles, and analyzes information relevant to projects (e.g., update manuals, process more complicated paperwork). Provides administrative and project support, in addition to communication efforts related to project management and execution. May monitor financial aspects within the project such as subcontract invoicing and payments. Assists in the creation/review of work plans. Coordinates with technical team. Prepares presentations and supports other related project objectives and deliverables.

Accountabilities

Programmatic Administration:

• Collaborates with the STRIDES Quality Assurance team and other functions of the STRIDES projectto assist in ensuring project needs and requirements are met.

• Provides support to project management with conference room setup, travel requests, and sub-task assignments.

• Facilitates communication by answering partner inquires and ensures project internal and external websites are current.

• Coordinates assigned project activities and may conduct research to achieve project goals.

• Provides administrative support to projects as needed by writing, reviewing, and translating

• reports on a quarterly basis.

• Reviews and contributes to work plans.

Finance Support:

• Assists the project team with the coordination of budgets.

Procurement and Requisition Support:

• Enters and maintains procurement requisitions in CostPoint and tracks them through completion.

• Maintains procurement request logs and follows up on missing information, documentation, or approvals.

• Supports MSA commodity requests by compiling specifications, quantities, delivery information, and supporting documentation.

• Organizes procurement files using established naming conventions and required folder structures.

• Monitors routine procurement milestones and escalates delays or incomplete packages to the Program Officer responsible.

• Supports verification of receipt, delivery documentation, and procurement closeout records.

Subcontract and Consultant Administration:

• Maintains subcontractor and consultant files, trackers, deliverable schedules, and authorization records.

• Supports subcontractor and consultant onboarding and offboarding logistics, including document collection and access coordination.

• Tracks routine subcontract deliverables, invoices, periods of performance, and upcoming modification or renewal dates.

• Follows up with responsible staff to obtain missing deliverables, approvals, or invoice support documentation.

• Supports preparation and filing of subcontract, consultant, and authorization packages under officer supervision.

Compliance and Reporting Support:

• Maintains FFATA records and prepares required information for review and submission.

• Conducts routine completeness checks using established checklists and escalates discrepancies before officer review.

• Maintains records of required approvals, concurrence, certifications, and compliance documentation.

• Supports safeguarding tracking, training follow-up, and documentation as backup to the functional lead.

• Compiles and follows up on internal and externalroutine inputs for annual, semiannual, and other project reports.

• Maintains audit-ready files and supports retrieval of documentation for internal reviews or audits.

Country Portfolio Coordination:

• Provides administrative and operational support for assigned lower-complexity country portfolios under the direction of a Program Officer.

• Maintains country action trackers, calendars, deadlines, and follow-up lists.

• Documents meeting decisions and action items and follows up with responsible parties.

• Supports preparation of routine country updates, briefing materials, and implementation-status summaries.