Regional Relationship Manager – Biashara Banking (North-Eastern Region)

Equity Bank Limited (The “Bank”) is incorporated, registered under the Kenyan Companies Act Cap 486 and domiciled in Kenya. The address of the Bank’s registered office is 9th Floor, Equity Centre, P.O. Box 75104 – 00200 Nairobi. The Bank is licensed under the Kenya Banking Act (Chapter 488), and continues to offer retail banking, microfinance and relat…

Regional Relationship Manager – Biashara Banking (North-Eastern Region)

Job Purpose

• Reporting to the Regional RM Business, the RM- Biashara Banking has the responsibility to coordinate business at the regional level to ensure the bank strategies, goals and objectives are achieved.

• The regional manager will support the business achieve its objectives on Customer Recruitment, Deposit mobilization, Growth of the asset, identifying Investment & Insurance opportunities, Quality management, Staff productivity, Training, and implementation of the segment strategy at the regional level. The role is at Assistant Manager Level.

Key Accountabilities:

Monitoring and Surveillance/Quality Management

• Track on Daily Basis Loans originated at the branch level and smoke out Malpractices.

• Sample Loans disbursed at the branch daily and review decisions made.

• Daily engagement with staff on arrears management.

• Query daily arrears report with the officers and branch.

• Relationship management of the borrowers in the region.

• Ensuring compliance of staff to Policies &Procedures.

Training, Mentorship and Coaching

• Conducting refresher training to branch staff members.

• Training Branch Credit Committee and Ensure Quality of Loans originated are in Line with Policies &Procedures.

• Enhance the Organization culture and core values among the Sector Team members.

• Handholding, mentoring and coaching the staff within the region on the bank lending processes.

Growth of business

• Participate in development of Sector Products and reviews based on market needs.

• Seek and manage Partnerships aligned to the Sector objectives.

• In charge of bringing business aggregators in the region with conjunction with various partnerships established by the bank.

• Enforcing service delivery within the stipulated SLAs.

• Organizing and Conducting marketing storms for branches.

• Follow up on closures of business leads generated from the marketing storms.

• Participate in formulation of the Sector strategy and ensures its full implementation.