Receptionist, Front Office / Guest Services

Janta Kenya
Kenya
full_time

Job Description

Janta Kenya is a HR Consultancy firm established with an objective of encompassing integral and necessary skills that most individuals and organizations need in everyday business. We have a team of professional HR consultants with extensive experience in all people management issues, and we are therefore well placed to offer advice for private, public and n…

Receptionist, Front Office / Guest Services

Key Responsibilities

  • Welcome guests and support registration and check-in
  • Assist with check-out, approved payments and receipt issuance
  • Provide guests with information and coordinate requests
  • Handle guest concerns professionally and escalate where necessary
  • Maintain accurate guest records, logs and shift handovers
  • Protect guest privacy and report safety or emergency concerns

What we’re looking for:

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