Mortgage Performance Analyst

Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya – incorporated with effect from January 1, 2016 – and all KCB’s regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. It als…

Mortgage Performance Analyst

JOB PURPOSE

• Support the Director Mortgage in implementing leadership, management, growth and profitability of the Mortgage Business, and implementation of efficient and effective Operational Risk Management, Customer Service and Sales Culture. The position will also be responsible in Preparation, development and analysis of Mortgage Business financial, data and budgets and provision of high quality support service to line managers

KEY RESPONSIBILITIES: MUST NOT BE MORE THAN 10

• Provide timely, relevant and accurate reporting and analysis of the results of the division’s performance against historical, budgeted, forecasted and strategic planning results to facilitate decision-making toward the achievement of the budget and strategic plan.

• Extract, generate and maintain Mortgage related data from various source points including Data warehouse (EDWH), T24, Tranzware, Mobireg portal, BPM & Credit Quest (CQ) ensuring accuracy and completeness with key focus on transforming monitoring reports from data warehouse tables (using SQL Oracle scripts) and CQ into consumable formats.

• Demonstrate insightful use of financial analysis techniques, tools and concepts, to provide practical counsel to business area partners/heads and management in order to drive business results.

• Perform monthly balance sheet income statement and changes in financial position/budget variance analysis and develop annual budgets, quarterly forecasts and 3-year strategic plans in conjunction with the Director’s line managers.

• Review monthly expenses to ensure that expenses are booked correctly and work with Finance team to make necessary adjustments and  undertake Cost/income evaluations and follow-up on revenue and cost reduction techniques. Investigate possible cost saving areas

• Working with the respective Relationship Manager ensure timely submission of  quartely reports to KMRC and all the other Scheme Administrators.

• Maintain productivity dashboards for all the Mortgage Relationship managers, Mortgage DSRS’ and other RM’s in the bank and the regions.

• Research, market and competitor analysis to ensure proper bench marking of the mortgage product.

• Carry out daily, weekly, monthly, quarterly and on ad hoc basis in-depth performance analysis to cover trend and growth comparisons by sector, individual productivity, customer services and controls while translating complex data into understandable insights for non-technical stakeholders vis a vis results achieved and advising the Mortgage Director appropriately for decision making.