Quality Improvement Officer

M.P. Shah Hospital is a modern 210-bed facility which is home to highly skilled and experienced specialists and professional medical staff.

Quality Improvement Officer

Job Purpose

M.P. Shah Hospital is looking to recruit a professional and evidence-driven person for a vacancy in Quality Improvement Officer.

Reporting to the Risk and Quality Improvement Manager, the overall purpose of this role is to oversee the implementation of quality improvement by analysing, identifying and monitoring quality programs, and ensuring quality improvement systems are maintained in accordance with best practice standards.

Duties & Responsibilities

• Leadership and direction – Support the implementation of the quality improvement programme for the hospital. Provide professional advice on operational excellence throughout the hospital. Planning, priority setting and decision making to ensure that quality and risk management is implemented across the organization.

• Performance and Process Improvement (PPI) – Provide support and coordination to department and service leaders for quality improvement measures and activities across the hospital. Facilitate development of standards, policies and procedures for quality improvement.

• Monitoring and Evaluation – Implement monitoring and evaluation frameworks for quality improvement in the hospital. Develop monitoring and audit tools for all quality aspects in the hospital, coordinate and lead a monitoring and evaluation team, and provide leadership and support for all teams during the process.