Team Leader, SRE

Remote opens the vast potential of the world for every person, business, and country, building a world where every person and business truly belongs. We empower companies of all sizes to pay and manage full-time and contract workers around the world. Remote makes it easy to manage international payroll, benefits, taxes, stock options, and compliance in 50…

Team Leader, SRE

What this job can offer you

• Remote’s SRE team exists so that our engineers can move quickly and our customers get a product that stays up. The team owns Kubernetes, AWS, PostgreSQL, CI infrastructure, our observability stack and the reliability practices that sits on top of all of it.

• We are looking for a Team Leader to run that team. This is a 60% IC, 40% leadership role. You will own the career development of your reports, steer the teams focus using judgment against the company goals, and you will be the spokesperson for the team across engineering. You will also stay close enough to the technical work to set direction with credibility and to know when something is going wrong before it is escalated to you.

• Reliability practice at Remote is maturing rather than mature. Our SLO framework is live on its first few teams and needs to reach the rest, there is real work to do on how we balance operational load against project delivery. If you want a team where the foundations are in place and the interesting problems are still open, this is that team.

What you bring

People leadership

• You have led an SRE, infrastructure or platform engineering team, and you have owned your reports’ growth, performance and career progression rather than just their sprints.

• You coach both craft and the soft skills, you can point to people who grew because of it.

• You handle underperformance directly and early, with clarity and empathy.

• You have hired engineers, and you can tell the difference between a good interview and a good engineer.

• You read team dynamics well and you resolve conflict rather than routing around it.

• You have a natural talent fostering commitment to the goals of the company.

Technical depth

• A hands-on background in site reliability, DevOps or cloud infrastructure engineering, deep enough that you can review your team’s work, challenge a design and be taken seriously in an incident.

• Kubernetes in production, including the operational reality of it rather than the happy path.

• AWS at meaningful scale.

• Hands on AI building, enablement, scaling AI infrastructure.

• Solid o11y practices and principles,

• Infrastructure as code with Terraform.

• CI/CD systems such as GitLab CI, GitHub Actions or Jenkins.

• Docker and shell scripting.