Service Technician
Job Description
Sandvik
Dar es Salaam Full time Jobs
Position information
Job Details
Job LocationDar es Salaam
Job CategoryTechnician Jobs
Job TypeFull time Jobs
Job PostedSeptember 21, 2026
Job Description
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SERVICE TECHNICIAN – CRUSHING SOLUTIONS
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The role will be based from our offices in Solwezi, Zambia.
Purpose of the role
As part of the Service Team, this role will provide aftermarket maintenance and quality support of Sandvik Rock Processing equipment/ components at Sandvik Rock Processing facilities and on customer sites.
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Also provide hands-on technical support and service for Crushing equipment and aftermarket parts to our Crushing Solutions customers in Zambia.
The job responsibilities:
- Customer training and efficient technical services support pertaining to all Sandvik Crushers supplied to customers within Zambia.
- Perform mechanical and process maintenance at customer mine sites in Zambia, predominantly in the Northwest Zambia & Copperbelt region. However other areas may be assigned based on customer requirements
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- Identify, report, and resolve technical issues safely and efficiently.
- Carry out installation and commissioning of new Sandvik equipment
- Follow on-site leadership direction and work independently when required.
- Attend training, meetings, and be available for after-hours callouts
- Work closely with the Customers’ Installation and Erection Teams on activities during installation and commissioning of any Sandvik Crushers when required.
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- Guide and assist Customers’ Maintenance Teams with fault diagnosis work on Sandvik Crushers.
- Work with Customers’ Maintenance Teams perform repair and fault finding using a hands-on approach.
- Cooperate closely with the sales team or directly with the customer to promote Crushing Solutions equipment and aftermarket sales.
- Support with parts lists and parts planning
- Provide relevant feedback through equipment condition, performance and process audits, to enable maintenance planning improvements in terms of efficiency and equipment integrity.
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- Identifies current and future/potential customer service requirements by establishing personal rapport with them and other persons in a position to understand service requirements. Provides product service, or equipment technical and engineering information by answering questions and requests.
- Contributes to team effort by accomplishing related results as needed.
- Works towards achieving set KPI’s, for both the Customers and Sandvik.
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