Head of Business – Value-Added Services (VAS) Job in Tanzania 2026
Job Description
Executive Leadership Opportunity in Tanzania
People Project Co. is recruiting on behalf of a leading organization in Tanzania's manufacturing and consumer products sector seeking an experienced Head of Business – Value-Added Services (VAS) to drive business growth, profitability, commercial strategy, operational excellence, and customer satisfaction.
This senior leadership role offers full Profit & Loss (P&L) accountability and oversight of business development, procurement, operations, technical service delivery, and customer relationship management. The successful candidate will lead strategic initiatives that enhance operational efficiency, market penetration, and long-term business sustainability.
Position Overview
Job TitleHead of Business – Value-Added Services (VAS)Location: Dar es Salaam, TanzaniaRecruitment Agency: People Project Co.
The role requires a commercially driven professional capable of managing growth initiatives, supplier relationships, service delivery operations, and revenue-generating business units while maintaining customer service excellence.
Key Responsibilities
Commercial Leadership & Business Development
Develop and execute commercial strategies that drive sustainable revenue growth.
Identify and pursue new business opportunities across corporate and retail segments.
Manage strategic customer relationships and negotiate commercial agreements.
Lead and mentor the sales team to achieve growth targets.
Increase market penetration and customer retention.
Collaborate with marketing teams on campaigns and promotional initiatives.
Operations & Service Excellence
Work closely with operations teams to ensure effective service delivery.
Support preventive maintenance and emergency response activities.
Ensure quality, safety, and customer service standards are maintained.
Drive continuous operational improvement initiatives.
Technical Leadership
Develop operational and project budgets.
Build expertise in beverage solutions, vending systems, and water treatment technologies.
Provide technical guidance to field teams.
Support training and capability development programs.
Governance & Compliance
Maintain asset registers and equipment tracking systems.
Ensure inventory and maintenance documentation is accurate and audited.
Implement governance frameworks that improve transparency and cost control.
Ensure adherence to company policies and operational standards.
Customer Relationship Management
Build strong relationships with key corporate clients.
Conduct market research and customer satisfaction assessments.
Monitor industry trends and competitor activity.
Act as the primary escalation point for customer service matters.
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