Dispatch Supervisor

the Kenya Twyford Factory is established by Sunda International Group, with the Volume of total investment of 30 million dollars. Located in the vicinity of Umma University, Kajiado, it covers an area of nearly 300000㎡, 10 times than the local factory. In October 2016, the plant was put into production with its large scale, new equipments and high pr…

Dispatch Supervisor

Job Purpose

• The Dispatch Supervisor will be responsible for coordinating daily transportation and dispatch operations, ensuring adequate vehicle capacity, efficient allocation of transport resources, and timely execution of the transportation plan.

• The role will also support carrier management, freight-rate monitoring, carrier development, bidding activities, contract renewal and commercial negotiations, while ensuring that transportation resources are deployed efficiently and in line with company requirements.

Key Responsibilities

Carrier & Transporter Coordination

• Coordinate with approved carriers to ensure adequate transportation capacity is available to meet operational requirements.

• Maintain regular communication with transporters regarding vehicle availability, dispatch schedules and transportation requirements.

• Monitor carrier performance and follow up on delays, shortages and service-related issues.

• Develop and maintain effective working relationships with transportation service providers.

• Coordinate with internal departments to ensure transportation requirements are clearly communicated to carriers.

Vehicle & Capacity Planning

• Allocate vehicle resources in accordance with the approved transportation plan.

• Monitor daily and weekly vehicle requirements against available transport capacity.

• Track carrier capacity utilization and identify potential capacity shortages in advance.

• Ensure vehicles are deployed efficiently according to route, destination, cargo requirements and operational priorities.

• Coordinate additional vehicle resources when existing capacity is insufficient.

• Monitor dispatch execution and ensure transportation plans are implemented effectively.

Quota & Capacity Management

• Track the implementation and utilization of basic transport quotas and flexible quotas.

• Monitor actual vehicle deployment against approved quotas and transportation plans.

• Identify variances, under-utilization or over-utilization of allocated capacity.

• Prepare regular reports on quota utilization and transport capacity.

• Escalate significant capacity gaps or deviations to the Transport/Logistics Manager.

Market Rate & Competitor Analysis

• Collect and analyze current market transportation rates.

• Monitor competitor freight rates and transportation market trends.

• Conduct regular market research to identify changes in fuel prices, route costs, capacity and market conditions.

• Provide recommendations to management regarding appropriate transportation rates.

• Support periodic reviews of transportation costs to ensure competitiveness and cost efficiency.

Bidding & Tender Support

• Support transportation bidding and tender activities.

• Assist in preparing carrier bid documents, rate comparisons and commercial evaluations.

• Collect and analyze quotations submitted by transportation service providers.

• Prepare comparative analyses of carrier rates, service capabilities and commercial terms.

• Support negotiations with carriers to achieve competitive rates and favorable business terms.

• Maintain accurate records of bidding activities and outcomes.

New Carrier Development & Qualification

• Identify and develop potential new transportation service providers.

• Conduct preliminary assessments of new carriers based on capacity, fleet availability, experience, service capability and geographical coverage.