Member’s Services and Marketing Officer I job vacancy

TRA SACCOS LTD

Dar es Salaam Full time Jobs

Position information

Job Details

Job LocationDar es Salaam

Job CategorySales and Marketing Jobs , Sales Executive

Job TypeFull time Jobs

Job PostedSeptember 2, 2026

Job Description

TRA SACCOS LTD

• Background

TRA SACCOS LTD is a registered Savings and Credit Co-operative Society based in Dar es salaam. TRA SACCOS LTD is dedicated to mobilizing savings from its members and providing accessible credit facilities. As a Class B licensed microfinance institution, the society operates in full compliance with the Microfinance Act No. 10 of 2018 and the Co-operative Societies Act, Cap 211.

TRA SACCOS LTD invites applications from suitably qualified and competent candidates to fill vacancies based in Dar es Salaam.

Member’s Services and Marketing Officer I (1 Post)

Job Purpose

To deliver quality member service and promote TRA SACCOS products and services to enhance member satisfaction, retention, and business growth through effective member support, education, engagement, and compliance with SACCOS policies and regulatory requirements.

Reporting to

Head of Member Services and Marketing Department.

Duties and Responsibilities

• Provide professional and timely customer service while promoting TRA SACCOS products and services.

• Build and maintain strong member relationships.

• Maintain accurate member records, resolve member issues.

• Perform other duties assigned by the supervisor.

Qualifications and Experience

Possess Bachelor’s Degree or Advanced Diploma in Public Relations, Marketing or other related fields from a recognized institution with at least an Upper Second Class with a minimum of four (4) years of relevant work experience in customer service, marketing or customer relations.

Skills and Abilities Required

• Sound knowledge of customer service and marketing.