Marketing & Customer Experience Manager

Kenindia Assurance Company Limited
Kenya
full_time

Job Description

Kenindia Insurance Ltd, was established as merger of Indian Insurance Companies operating in Kenya to form a vibrant joint venture with moral and financial support from leading local business elite on 6th December 1978.

By 2007, a span of 29 years, the company had crossed the Ksh 3 billion gross premium income mark to become the largest non-life…

Marketing & Customer Experience Manager

JOB PURPOSE

The Marketing & Customer Experience Manager is responsible for developing and executing integrated marketing, brand, and customer experience strategies that drive business growth, enhance brand equity, and deliver exceptional customer journeys. The role provides strategic leadership in corporate communications, digital marketing, public relations, and customer engagement, ensuring consistent brand messaging and a superior customer experience across all touchpoints.

Qualifications and Experience

  • Bachelor’s degree in Marketing, Communications, or a related field.
  • Minimum of 8 years’ experience in marketing, communications, or customer experience management, preferably in a service-oriented industry.
  • Demonstrated experience in digital marketing strategy and execution.
  • Strong knowledge of public relations, media engagement, and corporate communications.
The rest of this advert is locked

Log in to read the full job — and 763 more open right now

You are reading the opening of this advert. An account is free and opens the rest of it, including the requirements and exactly how to apply before the deadline.

  • The complete description, requirements and how to apply
  • Build a professional CV aimed at this exact role
  • Link your WhatsApp and get every morning’s new jobs sent to you

How to Apply

How to apply is available to members

The employer’s application route — the email, portal or form, and the deadline — opens as soon as you have a free account.

Create a free account or log in
Practice Interview
00:00

Mock Interview Room

Practice for: Marketing & Customer Experience Manager at Kenindia Assurance Company Limited

Select difficulty level:
Your spoken accent / language — helps us capture your words accurately
Realistic mock interview with a live panel and personalized feedback

Similar jobs

Browse all jobs ›
Customer Service Representative
Centum
Kenya Customer Service
Client Service Executive
SKM Africa
Kenya Customer Service
Call Center and Customer Support Trainer
Mediacrest Training College
Kenya Customer Service
Customer Care Representative
Doulas by the Bay (DBB)
Remote (Work From Home) Customer Service
Client Service Officer
Citi
Kenya Customer Service
Customer Service Officer
World Vision Tanzania
Head Office VF Office, Tan Customer Service