Intake Admin Specialist (Legal Intake)

Solvo Global
Kenya
full_time

Job Description

Solvo is changing how North American companies connect with talented, nearshore employees, along with the latest AI-powered tools. Solvo provides exceptional, affordable remote talent to U.S. and Canadian businesses in 50+ industry specialties. Solvo operations feature employees with no language barriers, a strong work ethic, in the same time zone, mirroring…

Intake Admin Specialist (Legal Intake)

Key Responsibilities

  • Handle 100+ intake-related requests daily.
  • Follow up with clients regarding signed retainers, W-9 forms, and other required documentation.
  • Conduct client outreach to obtain missing information and required signatures.
  • Review and audit intake documentation for accuracy, completeness, and compliance.
  • Proofread client-facing documents and intake materials.
  • Review recorded intake calls to collect missing information and support quality control initiatives.
  • Scan, upload, organize, and maintain case documentation within case management systems.
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