Debt Collector

At TakaTaka Solutions, We collect your waste like every other waste collector, but, instead of taking it to a landfill, we take it to our own sites, where we sort the waste, and then recycle 95% either ourselves or through our local partners. This represents one of the highest recycling rates in the world.

Debt Collector

Job Description:

• Actively pursue overdue accounts using phone calls, SMS, email reminders, and field visits.

• Maintain up-to-date customer contact records, ensuring all collection communications are logged.

• Follow up on bounced cheques, dishonored payments, and pending postdated cheques.

• Negotiate payment plans with defaulting clients and ensure adherence to agreed terms.

• Collaborate with the Credit and Collections Supervisor to identify high-risk accounts and recommend appropriate action.

• Update QuickBooks/ERP with payment commitments, follow-ups, and receipts once payments are made.

• Coordinate with Sales and Customer Service to resolve billing disputes that delay collections.

• Ensure all customer reconciliations are complete and accurate before account closure or escalation.

• Generate weekly reports summarizing collections progress, aging analysis, and delinquent accounts.

• Support the Credit and Collection Supervisor in implementing new collection strategies and automation tools.