Customer Experience Executive
Job Description
Betika Uganda
Customer Service & Support
1 month ago
Easy apply
Kampala
Full Time
Entertainment, Events & Sport
Confidential
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Job summary
The Customer Experience Executive will ensure that all assigned channel engagements reinforce Betika’s competitive position and intention to be the leading Pan African online sports betting and gaming brand. The role holder will achieve this responsibility by handling all customer queries coming to Betika through our Inbound and outbound channels and engaging support teams to ensure the timely resolution of all customer queries, leading to the realization of Betika’s commitment to customer experience excellence.
Min Qualification:
Diploma
Experience Level
Entry level
Experience Length
1 year
Language Requirement
English
Working Hours:
Full Time - 8 to 5
Applicant Location
Uganda
Job descriptions & requirements
Reports ToCustomer Experience Lead
Who we are:
Betika is one of the leading gaming companies with platforms and operations in 9 African countries, handling millions of monthly site visits. We are not just a Sports Betting brand; we are a lifestyle brand that believes in responsible gaming practices.
Overall Purpose
Key Responsibilities
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