Enrolled Nurse

Clinical & Client Care Responsibilities

• Receive and welcome clients, and assist in triage by taking and recording vital signs, weight, and basic clinical

observations.

• Provide basic bedside nursing care, including hygiene care, feeding assistance, positioning, and comfort

measures for clients.

• Administer medications, injections, and immunizations as prescribed and under the supervision of the

Registered Nurse or Clinical Officer.

• Assist with wound care, dressing changes, and other basic clinical procedures under supervision.

• Support antenatal, postnatal, child health, immunization, and family planning clinics by preparing clients and

assisting with procedures.

• Assist in emergency care and stabilization of clients, promptly alerting the Registered Nurse or Clinical Officer

to any changes in condition.

• Monitor clients' comfort and well-being during their stay or visit, reporting any concerns to senior clinical staff

without delay.

• Educate clients and caregivers on basic hygiene, medication use, nutrition, and self-care practices as guided

by senior staff.

• Provide holistic care that integrates physical, emotional, and spiritual support, including prayer with clients

where appropriate and welcomed.

• Follow infection prevention and control protocols strictly, including safe handling and disposal of sharps and

clinical waste.

Administrative Responsibilities

• Maintain accurate and confidential client records, including basic nursing notes, vital signs charts, and

vaccination records.

• Assist in completing daily and weekly nursing returns and statistics for submission to the Registered Nurse or

Clinic Manager.

• Support the monitoring of stock levels of basic medical and nursing supplies, and flag shortages or expiring

items to senior staff.

• Assist in the proper use, cleaning, sterilization, and safe storage of nursing equipment and instruments.

• Support the scheduling and coordination of client appointments, home visits, and follow-up care under

supervision.

• Ensure compliance with clinic policies, national health regulations, and data protection standards in all

record-keeping and client interactions.

• Assist in preparing the clinic environment and documentation for inspections, audits, or visits by health

authorities or partners.

Customer Care & Stakeholder Relations

• Welcome and attend to every client with warmth, respect, dignity, and patience, regardless of background or

circumstance.

• Communicate clearly and kindly with clients and caregivers about their care and what to expect, ensuring they

feel heard and respected.

• Maintain a calm, reassuring, and friendly demeanor, especially with anxious, distressed, or vulnerable clients

and their families.

• Help manage client flow and waiting areas to minimize delays and reduce client and caregiver frustration.

• Listen to client and caregiver concerns or complaints with empathy and professionalism, promptly referring

them to the Registered Nurse or Clinical Officer for resolution.

• Protect client confidentiality and privacy at all times, in line with nursing ethics and data protection standards.

• Follow up with clients and families as directed after treatment, discharge, or referral to support continuity of

care and satisfaction.

• Build and maintain respectful, professional relationships with colleagues, clinic management, suppliers, and

visiting partners as key stakeholders in the clinic's work.