Learning & Development Officer

We are currently seeking for passionate and dynamic guest focused Learning and Development professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our employees.

As Learning and Development Officer you are responsible in assisting the Learning and Development Manager in managing the hotel’s training function in order to promote the desired work culture.

The role involves developing and conducting training courses as well as facilitating training workshops based on operational requirements and will include key responsibilities such as:

• Analyse colleagues development needs in the hotel

• Develop annual hotel colleagues development plans and prepare monthly reports

• Develop and maintain hotel’s Learning and development library and co-ordinate acquisitions