Operations Assistant For The Centre For Nature Economy

Through large-scale restoration and rewilding, NATURAL STATE secures biodiversity, sequesters and stores carbon, and helps achieve the Sustainable Development Goals. Our goal at the NATURAL STATE research centre is to develop technology and financial systems that will catalyse large-scale restoration globally as well as help train future leaders for this…

Operations Assistant For The Centre For Nature Economy

ROLE SUMMARY

• The Operations Assistant is a practical, hands-on role supporting the day-to-day running of Natural State’s Centre for Nature Economy. The postholder will undertake a wide range of operational tasks to help ensure the Centre is clean, well maintained, organised, safe, welcoming and functioning effectively. Responsibilities will span facilities maintenance, cleaning and housekeeping, accommodation preparation, access and visitor management, programme and event set-up, stock and inventory management, supplies and deliveries, vehicles and transport, hospitality support and general operational administration.

• The role requires someone who is dependable, organised, resourceful and comfortable undertaking practical and physical work as well as maintaining accurate operational records.

• The postholder will help ensure that the Centre’s standard operating procedures, checklists and day-to-day operational controls are consistently followed.

• The Operations Assistant will work closely with the Operations & Facilities Manager and wider Centre team, responding to operational needs as they arise and taking responsibility for completing assigned tasks to a high standard.

KEY RESPONSIBILITIES

Centre Operations, Access & Visitor Support

• Support the smooth day-to-day operation of the Centre and ensure facilities are ready for staff, learners and visitors.

• Carry out routine opening, closing and operational checks and promptly report or address issues.

• Manage day-to-day access to Centre facilities, including the secure issue and return of keys and maintenance of the key register.

• Ensure visitor, contractor and supplier sign-in and sign-out procedures are followed and the visitor log is kept accurate and up to date.

• Receive and direct visitors, contractors, suppliers and deliveries and provide appropriate site information.

• Complete required operational checklists, logs and records and follow established Centre SOPs.

Facilities Maintenance & Upkeep

• Carry out routine checks of buildings, accommodation, equipment, grounds and essential facilities and identify maintenance requirements.

• Undertake basic maintenance and minor repairs within the postholder’s skills, including general repairs, minor painting, furniture repairs and replacement or adjustment of fittings.

• Monitor water, electricity, sanitation and other essential facilities and promptly report faults.

• Support planned and preventative maintenance and assist technicians and contractors undertaking specialist work.

• Maintain tools, maintenance equipment and materials safely and in good order.

• Maintain records of reported faults, maintenance requirements and completed work.

Cleaning, Housekeeping & Facility Preparation

• Undertake cleaning and housekeeping of accommodation, classrooms, offices, bathrooms, communal areas and other Centre facilities.

• Prepare and reset guest accommodation, including making beds, changing linen and replenishing supplies.

• Prepare classrooms, meeting rooms and other spaces for training programmes, meetings, events and visitors, including arranging furniture and equipment.

• Assist with laundry, linen management, waste management and general upkeep of Centre facilities and surrounding areas.

• Support catering and hospitality activities, including setting up, serving, clearing and washing-up where required.

• Maintain consistently clean, tidy and welcoming facilities.

Inventory, Stock, Stores & Supplies

This can absorb much of the duplication currently spread across sections 5, 6 and 10.

• Maintain accurate and up-to-date inventory and stock records for Centre assets, equipment, consumables and supplies.

• Receive and check deliveries, record stock received and issued, and ensure items are stored safely and appropriately.

• Monitor stock levels and ensure replenishment requirements are identified in good time.

• Carry out routine stock counts and support periodic inventory verification and reconciliation.

• Ensure assets and equipment are appropriately recorded, labelled and accounted for and report missing, damaged or unserviceable items.

• Maintain clean, secure and well-organised stores and storage areas.

• Assist with approved local purchases, collections and deliveries and maintain relevant receipts and supporting documentation.

Vehicles, Transport & Operational Logistics