Coffee Experience Host

One of Kenya’s first coffee estates was established in Spring Valley, on the outskirts of Nairobi, in 1905. Since 2009, we’ve been roasting coffee in the neighbourhood where it all began. We’re passionate about sourcing incredible and unique Kenyan coffees and roasting them in small batches at our Roastery in Nairobi. Roasting at origin mai…

Coffee Experience Host

The Role

• As our Coffee Experience Host, you’ll be the face of Spring Valley Coffee inside a 5-star hotel, turning every cup into an incredible experience. You’ll prepare coffee, guide guests through the bean-to-cup story, and bring warmth, confidence, and excellent service to every interaction. This is a role for someone who loves people as much as they love coffee – someone who takes pride in craft, presentation, and representing a brand with excellence.

What’s In It For You

• Be the on-site coffee expert at a prestigious hospitality location.

• Work directly with guests, VIPs, and hotel teams, creating meaningful coffee experiences.

• Build your skills in brewing, storytelling, cupping, and small-batch roasting.

• Join a supportive, passionate team that values growth, training, and curiosity.

• And of course – enjoy great coffee every day, shared with a team that loves what they do.

Location & Work Structure

• Full-time role based at a 5-star hotel in Nairobi.

• You’ll represent Spring Valley Coffee on-site daily, working closely with both hotel staff and our Coffee Team.

• Reports to the Head of Wholesale.

• Requires polished presentation, consistent professionalism, and strong customer interaction skills.

Role and Responsibilities

Guest Experience