Underwriting & Claims Associate

Since its founding, SKM has been a pioneer in the fields of business advisory, strategy, and tax consultancy. Today, we work together with clients to embrace a transformational approach aimed at benefiting all stakeholders-empowering firms to thrive, build sustainable competitive advantage, and drive meaningful societal impact. Using cutting-edge management consulting, technology and design, corporate and digital enterprises, and our diverse, multi-talented teams, we are committed to bringing about change and unlocking potential for all our clients in a variety of fields.

Underwriting & Claims Associate

Job Description

• The underwriting and claims associate will be responsible for providing administrative and operational support in the processing of insurance quotations, underwriting documentation, policy administration and claims while ensuring timely service to clients and accurate maintenance of insurance records.

Key Responsibilities

Quotation Support

• Receive client requirements and assist in preparing quotation requests.

• Obtain quotations from approved insurers.

• Compile and organise quotations for review.

• Assist in comparing premiums, benefits, exclusions and terms.

• Prepare quotation summaries for clients and/or the Underwriting & Claims Officer.

• Follow up with insurers on outstanding quotations.

• Maintain an accurate quotation register.

Underwriting Administration

• Assist in completion and submission of proposal forms and underwriting documents.

• Follow up on outstanding information required for underwriting.

• Assist in submitting risks to insurers for approval.

• Ensure approved covers are properly documented.

• Assist in checking policy schedules, certificates and other documents for accuracy.

• File and maintain underwriting documentation.

Policy Administration

• Assist with processing New business, renewals, additions, deletions, endorsements, and cancellations.

• Prepare and distribute policy documents, medical cards, stickers and certificates.

• Follow up on outstanding policy documentation.

• Update client records and policy registers.

• Support renewal follow-ups.

Claims Administration

• Receive and record claims notifications.

• Assist clients with completion of claims forms.